FAQ

Welcome to our FAQ section! Here you will find the answers to the most frequently asked questions concerning your stay at Camping La Mariposa.

Whether you have queries about bookings, services or activities, this page is designed to provide you with all the information you need to make your experience easier and more enjoyable.

If you can’t find the answer you’re looking for, don’t hesitate to contact us, we’ll be happy to help!

At the airport, you will find a bus line called alpha that will conveniently take you to the nearest stop to the campsite (about 600 m).

The campsite is by the sea with direct access from the campsite.

The campsite beach is sandy, with a gentle slope into the sea, making it ideal for children to play in complete safety.

Located about 2.5 km from the campsite, the flat route offers a pleasant stroll, and is also ideal for cycling.

No, we do not take reservations for camper van or tent pitches; however, we do recommend arriving at the campsite in the morning (preferably from 9 am to 2 pm) to have the best chance of getting a pitch, as we have several check-outs every day.

Absolutely! We set ourselves a maximum time to grant access to facilities by 5 pm but it is possible to check in even after that time as the concierge is open until 22:00 and there is a night watchman on site. In any case, we ask that you notify us of any changes to your plans or specific arrival times.

Once you have paid the balance and checked out of the accommodation by 10 am, we will allow you to deposit your luggage in our internal office. We will provide you with information on how to deposit and collect your luggage.

At the moment, the only facilities with air conditioning are mobile homes and ‘chalet’ mobile homes. For the other facilities we provide a fan.

Children up to 3 years of age stay free of charge. From 3 years of age onwards they are included in the village and are charged for stays on the campsite at a reduced rate.

There is no swimming pool but, being by the sea, the campsite offers direct access to the beach.

Yes, we accept animals both on the campsite and on pitches (there is a different rate for each area). As the laws of the municipality of Alghero apply, it is not possible to take dogs to the beach, but there is a dog beach about 1 km from the campsite.

You must vacate your pitch by 12 noon. If you wish to stay on your pitch for a few more hours, you must let us know at the time of payment on the morning of departure from 8 am to 12 noon and a fee will be added depending on the time of departure.

To obtain a refund of the deposit paid when you made your booking you must cancel no later than 30 days before arrival. After this period, you can still cancel your booking but your deposit will not be refunded.

To connect to the power columns you will need an industrial socket and the voltage is 6 amps.

Bed linen, dishes and pots and pans are provided in the facilities. Towels are not provided, but can be hired for €2.00 each.

Yes, we hire out very efficient scooters and bikes. You can contact us on https://www.xtreme-alghero.com/

The campsite beach is sandy, with a gentle slope into the sea, making it ideal for children to play in complete safety.

The entrance gates are closed between 11 pm and 7 am. During this period, motorized vehicles are not permitted to enter, exit, or move around the campsite. The pedestrian gate is always open.

We do not offer entertainment services.